Return & Refund Policy

Return Period

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

---

Eligibility for Returns

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase is required

---

Non-Returnable Items

Certain items cannot be returned, including:

• Items that have been used or damaged by the customer
• Final sale or clearance items
• Gift cards

---

How to Start a Return

To initiate a return, please contact us at:
Email: ljjchris9898@gmail.com

Please include your order number and reason for return.
Our support team will provide return instructions.

---

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method, as we are not responsible for lost return packages.

---

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
We will resolve the issue quickly with a replacement or full refund.

---

Refunds

Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.

---

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, please contact us first.

---

Order Cancellation

Orders can be canceled within 12 hours of purchase.
After this time, the order may already be processed and cannot be canceled.

---

Contact Us

For any return or refund questions, please contact us:
Email: ljjchris9898@gmail.com